
Reggie Smith
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Recent activity by Reggie Smith-
Do I have to accept my offer and complete the sale?
If your circumstances change, or you require any support with regards to your sale, our Sales Support Team can help you. Call them on 020 3988 3388 from Monday to Friday 9am – 5:30pm, or on bank ho...
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How is my vehicle presented to your dealer network?
When you complete your online profile, you will be asked to include info about your vehicle, including any damage. You also need to provide photos that our network of dealers will see that will inf...
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Can I sell a car with no MOT?
No. Your vehicle needs to have an MOT certificate with at least two weeks' validity left before it enters the online daily sale.
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Can I sell a vehicle on behalf of someone else?
Yes. If the registered keeper is present to sign over the vehicle on collection, and you are simply completing the process for them online and over the phone, there are no additional documents requ...
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Can I sell a company car?
Yes, but please let us know the car is a company car when you first speak to us so that we can make a note of it on your profile. If the car is registered to a company, you will need a written lett...
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What is a reserve price?
When you’ve profiled your car: Our team will review your profile and will agree a reserve price with you. This is the price we expect to achieve based on your car’s specification, condition and se...
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What happens if my vehicle's reserve price is not met?
If your vehicle does not reach the reserve price we agree with you, we will still send you the best offer your vehicle received during the sale and you can decide how you wish to proceed.
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Why has my estimated sale price changed since I last checked?
Valuations given to vehicles on our website are only valid for seven days. After this period, you will need to re-confirm your mileage to receive an updated valuation. This is to ensure our valuat...
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My vehicle is due a service. Will that affect the price I receive?
If the dealer that purchases your vehicle needs to pay for a due - or overdue - service in order to resell it, the cost of the service will typically be deducted from any offers you receive. Howev...
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What is profiling? – How do I profile my car?
Profiling your car is easy, and can be done from your phone in minutes. Our simple process allows you to provide details about the vehicle, including its condition, its service history and any dam...