Reggie Smith

You should provide details of as much of your vehicle's service history as possible, ideally with photos of all the service records you have. The service history is one of the key factors that dea...

No. We only need to see the front page of your invoices - which should outline details about your vehicle and the service, along with the location and date at which the service took place.

This means that your tyres have perished between the treads or around the sidewall. Changing weather conditions is usually the cause, as tyres will expand and contract when exposed to heat and cold...

If you are unable to amend the mileage yourself via our website, then it may be that your vehicle information is already being reviewed. In this case, you will need to contact our Customer Service ...

If you are selling a van, we do not require you to entirely empty your vehicle. However, we do recommend this, as it will help highlight space and any interior features – such as shelving units – ...

When collecting your vehicle, the dealer will inspect it to ensure it matches the details and photos you’ve provided. It usually involves a quick look over the bodywork, interior, and general mech...

Once you have arranged an appointment to have your vehicle collected or dropped off, you'll need to have some documents ready so your chosen dealer can check the validity of your car, transfer the...

Once a sale is formally agreed, collection of the vehicle will typically take place within three to seven working days.

The offer you receive for your vehicle will be based on the information provided in your profile. If the details you've provided are accurate, our verified dealers are not permitted to renegotiate ...

No. We offer free home collection of your vehicle - and, consequently, in the unlikely event that it doesn't go ahead as planned, we are unable to offer any compensation.