John Smith

You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...

If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...

You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...

You pick. Yes, you can now choose whether you'd like to receive your Standard and Click & Collect deliveries in plastic shopping bags. How does it work? If you’d like to receive your order in plast...

You can pay for your order with any Mastercard or Visa credit card, Store Cards, HandyShop Credit Cards as well as Gift Cards. Unfortunately, we cannot accept American Express, Diners Club, or paym...

There could be a number of reasons why the app is not working. Check your mobile phone settings and ensure that Wi-Fi or mobile data is switched on. Then check that you are connected to the intern...

You can reserve on the website and collect in store. When you get your confirmation, please go to the C&C area of the car park. As long as you provided the correct reg number, our assistant will br...

To protect your personal information from unauthorised disclosure, use, alteration or destruction, we have technical and organisational measures in place. This includes regular security tests to en...

The period for which we may retain information about you will depend on the purposes for which the information was collected, whether you have requested the deletion of the information, and whether...

You can cancel a recurring payment from your HandyPay app. All you need to do is: Click on the Pay tab from the home screen Click on Recurring from the menu at the top to see all recurring paym...